For electricians
You don’t answer the phone with a board open.
Electrical work is the one trade where stopping to take a call is genuinely unsafe. So you don’t. And the call goes somewhere else.
- Price
- $50 a month, no contract.
- Your number
- Stays exactly as it is.
- Setup
- Two minutes. We do it.
- Reply time
- Seconds, not this evening.
01 The moment
Why electricians miss calls
Not because you are careless with the phone. Because of where your hands are.
Switchboard off, cover off, you are testing. The phone rings in your bag on the floor. There is exactly no version of that moment where you pick it up — and there shouldn’t be.
02 What they get
The text that goes out
Within seconds of the call dropping, in your words, with your name on it.
Your business
It’s Sam from Sam Reilly Electrical — hands full on a job, can’t answer. Text me what’s going on and the suburb. If you’ve lost power to part of the house, say so and I’ll call you back first.
The caller, a minute later
Half the powerpoints upstairs are dead, safety switch keeps tripping. Kingsford. Not urgent but this week if you can.
That reply is the job written down. You ring back knowing what it is, where it is and whether it is worth stopping for.
03 What changes
What it changes for electricians
- 01
Safe to leave the phone alone
The whole point is that you shouldn’t interrupt live work to answer a call. This means the cost of not answering drops to zero, so the safe choice stops being the expensive one.
- 02
Builders and site calls stay warm
A site foreman who can’t reach you rings the next name. A text that lands ten seconds later, with your name on it, keeps you in the conversation until you are off the tools.
- 03
You can quote from the thread
A photo of the board, the meter box, the fitting they want moved, and the address — that is most of what you need to price small work without a site visit.
04 Questions
What electricians ask
The questions that come up on the phone, answered the way we'd answer them there.
A lot of my work comes through builders. Does this help there?
That’s where it helps most. A domestic caller you miss is one job. A builder you miss is the next job and the one after that, because they will find someone who answers and stop ringing you. The text keeps you on the list.
Can it say I’m licensed and give my licence number?
Yes. The message is your words, so anything you would say when you answer — trading name, licence number, the areas you cover — can go in it. Keep it short enough to arrive as one message rather than two.
What about after-hours emergency calls?
You can run a different message outside your hours. Plenty of sparkies use it to say what they will and won’t come out for at 11pm, which stops the calls you didn’t want and keeps the ones you did.
I already give out a business number, not my mobile.
Then nothing changes. This sits on top of the number you already hand out. Same number on the van, same number on the invoices, same number people already have.
See what you’re missing before you pay anything.
The audit counts the calls to your business that went unanswered last month, from your own records. It costs nothing and nothing changes on your line.
05 Read next
Related
- Trade Plumbers Plumbing is the trade where the caller is least willing to wait. Something is leaking, and they are working down the list until someone picks up.
- Trade Air conditioning and HVAC Air conditioning has the sharpest peaks of any trade. When it hits 40 degrees the phone rings all day, and every one you can’t get to rings someone else.
- Trade Builders and renovators Building is the trade with the widest gap between what a missed call costs and what it looks like. A dropped number could be a leaking tap. It could be a full renovation.
- Explainer How missed-call text-back works The mechanism, plainly, including what it does not do.